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DS2009: Support Operations and Processes presentation
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Author: EDN Team
Added: 04-07-2009 Updated: 04-07-2009 This Technical presentation was given at the 2009 Developer Summit. In Support Services we understand that the aspects of technical support our developers value most are often different from issues regarding general usage of the products. This is an interactive session using a survey to build a discussion regarding the aspects of Support Services that the developer finds most important. The session will also focus on the details of recent changes and initiatives that will enhance the experience of developers contacting ESRI Support Services. Also available: 2008 DevSummit Proceedings and 2009 DevSummit Proceedings |
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