Obtaining a license file

A license manager is required to administer the ArcGIS floating installations of ArcInfo Desktop, ArcInfo Workstation, ArcEditor, ArcView floating, and their extensions. The license manager can run either on a Windows or UNIX server regardless of where you install the software.

If you intend to run the license manager on a Windows server, you need a SentinelPro hardware key on that server. You only need one hardware key per license manager and you need a minimum of one license manager per network. You can use your existing hardware key if you have one, see Existing ArcGIS Desktop users for additional information. You must have 9.0  9.1, 9.2, or 9.3 keycodes to install and use the ArcGIS 9.3 License Manager.


Note The 9.3 License Manager can manage ArcGIS Desktop 9.0, 9.1, 9.2 and 9.3 licenses. However, the 9.0, 9.1 and 9.2 License Manager can not manage licenses for ArcGIS Desktop 9.3 software.



Requesting a License File

Request a new or updated license file by visiting the ESRI Customer Service site, http://service.esri.com, click the License Management tab and follow the instructions to request your license file.

ArcGIS 9.0, 9.1  and 9.2 users

You do not require a new hardware key or new keycodes (license file). Your existing ArcGIS License Manager will not work with your 9.3 ArcGIS Desktop software. You must install the 9.3 License Manager.



Versions previous to 9.0

You do not require a new hardware key. However, A new license file is required to install the ArcGIS 9.3 license manager.


All versions

You must define a valid ArcGIS 9.3 License Manager during the ArcGIS Desktop installation. License Managers installed previous to ArcGIS 9.2 will not be able to manage ArcGIS Desktop 9.3 licenses.


Evaluation keycodes

At any time, you can order evaluation keycodes for extensions that you have not purchased. The evaluation is free of charge for a fixed period of time.

In the United States, request new license files (keycodes) on the Internet at http://service.esri.com. Outside the United States, contact your local ESRI distributor. For the number of your distributor, call ESRI at 909-793-2853, ext. 1-1235, or visit our Website at www.esri.com/company/index.html. Click on 'Outside the United States' in the Contact Us section.


The license file will be sent as an attachment to an e-mail. Save the attachment on your computer without opening it. Opening the attachment with Microsoft Word may corrupt your license file and adversely affect the license manager installation and operation.